Any user encountering problems when playing on the Melbet official site or in the Melbet application can ask for help from the company’s support team for comprehensive advice. We pay much attention to the technical and informational support of our customers and offer 24-hour service. You can contact the support service at any time by one of the official contacts.

Phone Support

Call the 24-hour Helpline on +44 20 4577 0803 for quick advice about your query. The call is free. All costs are born by the betting site. You can call us from either a landline or mobile phone, whichever service provider you use.

Email

Melbet has five main email addresses that you can use to contact us. Send an email to the address that is specific to your question:

  • For general enquiries: support-in@melbetbangla.com
  • For security questions: security@melbetbangla.com
  • For cooperation enquiries: b2b@melbetbangla.com
  • Feedback: info@melbetbangla.com
  • For financial enquiries: processing@melbetbangla.com

Support responds by mail within a few hours, but complex issues take longer to resolve.

Online Chat

The fastest and easiest way to get in touch with Melbet support staff is to write to them via live chat on the website. To do this, click on the button in the corner of the screen to open the chat, and specify your question in the dialogue box. As soon as at least one member of staff is available, they will get back to you.

FAQ

Before sending your support questions, make sure that the answer you need is not below. Here we have provided information on a few of the most common questions newcomers have.

Is There a Mobile App?

Yes, you can download the Melbet mobile app on your Android smartphone, while the web version is available for iPhone users.

Can I Bet in BDT?

Yes, you may select BDT as your primary balance currency during registration. In this case all bets will be placed in this currency.

Which Payment Systems are Supported?

For deposits and withdrawals you can use various payment systems including UPI, PayTM, Skrill, NETELLER, Webmoney, Phone Pe, EcoPayz, Jeton, Perfect Money, Stickpay, Piastrix, Cryptocurrencies.